At StayVista, we understand that plans can change. Our refund policy is designed to be fair and transparent, providing flexibility for our valued guests.
Cancellation Period
- Guests can cancel their reservation up to 14 days before the check-in date for a full refund.
- Cancellations made within 7 days of the check-in date will be eligible for a 50% refund.
- No refunds will be issued for cancellations made within 48 hours of the check-in date.
Refund Policy
- Refunds will be processed within 7 business days from the date of cancellation.
- Processing times may vary depending on the payment method used during the booking.
Exceptional Circumstances
- In the event of unforeseen circumstances or emergencies, guests are encouraged to contact us directly to discuss their situation.
We strive to provide a hassle-free booking experience and appreciate your understanding. If you have any questions or need assistance, please don’t hesitate to reach out to our support team.